Create and Implement a Super Streamlined Expense Approval Process in Your Organization

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Key takeaways

  • Approving expenses is an integral part of running a business. From travel expenses to Internet expenses to accommodation expenses – all of them need approvals at multiple levels.
  • Slackening or inordinate delays in the approval process can lead to disorder among teams, and a lack of money to buy resources reflects badly on customer service.
  • Workflow automation can accelerate approvals and improve transparency in the approval process.
  • When expense approval is automated, the supporting documents for the expense can be attached to the expense claim.

What is the Expense Approval Process? 

The expense approval process in an organization involves all steps for submission, review, and approval of expenses incurred by employees. The approval of expenses is usually done by department heads and the finance department. Approving expenses must be quick, automated, and easy to track. Any inaccuracies or inconsistencies in the expense approval process can cause a lot of ripples in the business and delays the work of multiple teams. Read in to understand the challenges of the manual expense approval process and the benefits of automating the process. 

Table of Contents

The Expense Approval Process in an organization should be very quick, automated, streamlined, and easy to understand. Streamlining approvals is essential to reducing friction and speeding up the expense approval workflow. Any kind of chaotic behavior in the expense management process workflow can cause lots of ripples in your business process because when expenses are not approved in time by the managers, team leaders, or finance team, it tends to delay the work of multiple teams.

Manual processes can create bottlenecks and inefficiencies in the expense approval workflow. Delays at any stage can impact the entire process of expense management and related business processes. A slowdown in the approval process could further lead to disorder among teams, and a lack of money to buy resources which in turn eventually reflects on your customer service and response to vendors in time. Automating the expense approval workflow can help eliminate delays and improve cash flow management for the organization. Real-time visibility into spending helps finance teams manage cash flow more effectively and avoid surprises.

Introduction to Expense Approval

The expense approval process is a cornerstone of effective financial management in any organization. By establishing a clear approval process for employee expenses, companies can ensure that all spending aligns with company policies and business objectives. A robust expense approval process not only helps prevent unauthorized or unnecessary spending but also provides transparency into employee spending patterns. This visibility is crucial for maintaining control over business expenses and ensuring that every dollar spent is justified and properly documented.

Automating the expense approval process further enhances efficiency, reduces manual errors, and accelerates reimbursement timelines, allowing organizations to focus on their core business while maintaining strong financial oversight. Automated tracking solutions provide real-time dashboards that show current spending against budgets, offering an additional layer of financial control.

Some Common Expense Management Issues

1. Wrong Budget Management

While the term automation is being repeatedly used when it comes to approving expenses, no manager can simply approve every request that comes to his or her table. They have to verify the monthly and yearly managed budget, check the Opex (operational expenditure) reports, and go through a bundle of Excel sheets to make sure it is proper. Tracking and reconciling any cash advance provided to employees is also crucial to ensure accurate budget management.

A wrong move could create havoc if the wrong items are approved and the more essential ones are left with no cash to make a purchase. Automated expense management tools can flag out-of-policy expenses for manual review, ensuring compliance and reducing the risk of errors.

That brings us to the next step! A manager cannot approve an expense because there is enough spare cash or space in a budget. Approval limits and expense amount thresholds are set to help managers make informed decisions and prevent overspending. There are so many aspects to look into such as long-term money management, unexpected future expenses, and running costs, before making any lavish purchases.

Only the direly essential can be approved immediately but everything else should be considered on a priority list. Wrong budget management could have invariable negative effects on an organization’s financial situation.

2. Improper Distribution of Approved Expenses

An approved proposal and budget should be properly carried out until the purchase is made. In case, approval is done for five computers, the components should be purchased without exceeding the budget. Organizing these expenses into appropriate expense categories helps ensure proper allocation and tracking, making it easier to monitor spending and maintain control over the budget. They are also supposed to be delivered to those who need them in a timely manner.

Any delay in it could cause a lack of production, improper usage of available resources, and the workforce losing patience when they don’t get the necessary tools, be it software, hardware, or other support, dutifully delivered to them. A slow process for employee expense reimbursement will also affect productivity.

3. Too Much Pending Approvals

Depending on the size of the finance team and the type of services offered by the organization, there may be an approval overload that they find very difficult to handle. Implementing approval hierarchies can help distribute the workload by assigning different levels of approval based on expense amount or department, ensuring timely approvals and proper oversight. If they are expected to verify Excel sheets and other documents manually every time, it becomes extremely tedious for everyone involved, especially the finance team and managers who are in charge of approving it.

The more the workload is, the higher the chances of errors. They may not be able to approve everything or reject all requests to get work done on time because each document requires personalized attention besides a good understanding of how critical it is.

Types of Expenses that Require Approval

A well-structured expense approval process should account for the various types of expenses employees may incur. Common categories include travel expenses, meal allowances, office supplies, client entertainment, and recurring expenses such as software subscriptions. Each of these expense types falls under broader classifications like employee expenses and business expenses, and each may have unique requirements for documentation and approval.

For instance, travel expenses often require pre-approval and detailed itineraries, while office supplies may be subject to monthly spending limits. By clearly defining which expenses require approval and under what circumstances, organizations can ensure compliance with company policies and streamline the approval process for both routine and exceptional spending.

Company Policy: Creating a Comprehensive Expense Approval Policy

A comprehensive expense approval policy is the foundation of an efficient expense management system. This policy should clearly outline the procedures for submitting expense reports, including what documentation is required and how to submit expenses for approval. It should also define approval thresholds, specifying which expenses require higher-level authorization to prevent expense fraud and ensure accountability. For example, the policy might state that expenses above a certain amount need manager approval, while smaller expenses can be approved by a team leader. Regularly reviewing and updating the policy ensures it remains effective and relevant, helping to eliminate confusion and maintain compliance across the organization.

By setting clear guidelines for submitting expense reports and establishing robust approval thresholds, companies can protect themselves from unnecessary risk and streamline the entire expense approval process.

The Contents of an Expense Approval Form and its Phases

The initial submission of expense requests marks the first step in the approval workflow, setting the stage for a structured review and authorization process.

Integrating the entire expense approval process into workflow automation software as Cflow can finally put an end to all the chaos and confusion.

It all starts with an expense approval form which is usually found as a template in the software. You will also have the freedom to fully customize it as required.

  • The employee submits the expense request through the system, including all required details and attachments.

  • The supporting documents will help get a clear idea of why is it important

  • The manager can either choose to approve or reject it

  • The reason will be specified by the manager if it is rejected

  • Approved expenses will be forwarded to the accountant and the finance team

  • They will also be recorded either as a team expense or individual expense based on the nature of the request

The approval workflow tracks the approval status at each stage, from initial submission to final approval, ensuring transparency and accountability throughout the process. After final approval, the reimbursement process is initiated, often using direct deposit to efficiently disburse funds to employees. Maintaining proper documentation, such as receipts and business purpose details, is essential for policy compliance and audit readiness. All expense data and spending data are systematically recorded and analyzed to support financial reporting and strategic decision-making.

Expenses are allocated to the appropriate general ledger accounts for accurate accounting. Enforcing policy compliance at every step ensures that all expense requests adhere to company guidelines and regulatory requirements. Using technology to automate the approval process reduces manual work and improves tracking and audit readiness, further enhancing the efficiency of the workflow.

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Choosing the Right Expense Management Software

Selecting the right expense management software is essential for automating your expense approval process and gaining real-time insights into employee spending. The ideal solution should seamlessly integrate with your existing accounting software, support automated approval workflows, and provide customizable approval routing to match your organization’s structure. Look for features such as mobile receipt capture, real-time expense tracking, and comprehensive reporting to help your finance team make informed decisions.

Popular expense management software options like Tipalti, Brex, and Envoice offer robust tools for managing employee expenses and business expenses efficiently. When evaluating solutions, consider factors such as scalability, user experience, customer support, and the ability to adapt to your company’s unique approval process.

By choosing the right expense management software, you can automate your expense approval, reduce manual data entry, and ensure compliance with company policies. Using mobile apps for expense management allows employees to submit expenses easily and quickly, further streamlining the process.

The Benefits of Using Automation Software for Expense Approvals

Using workflow management software for the expense approval process offers key benefits such as increased efficiency, enhanced financial control, and improved decision-making through an automated expense approval process and modern expense management solutions. Automating expense approvals leads to a more efficient expense approval process and streamlines employee expense management by reducing delays and errors. Expense report approval is simplified, making it easier to pay employees promptly for their business expenses.

Automation supports financial operations by providing real-time oversight and ensuring compliance, which strengthens overall financial control. Issues like missing receipts and paper receipts are addressed by eliminating manual data entry, improving accuracy and efficiency in expense workflows. Additionally, you can set meal allowance limits and manage various types of employee business expenses within automated workflows.

  1. Improves transparency

  2. Saves time

  3. Simplifies auditing

  4. Speeds up approval

  5. Provides budget overview

  6. Reduces overload

  7. Makes reports accessible

With so many benefits associated with it, implementing expense approval flow in Cflow to streamline work and save time while allowing your employees to get their queries solved quickly is one of the best things that you could do in your organization.

Cflow is an All-in-one software you will ever need and with it, it will bring in a slew of changes by moving all your paper documents to a digital version. Managers will find it easy to go through the available budget while employees can keep track of their requests. It’s a win-win situation for all when business process management is implemented. To experience the Cflow advantage, sign up for the 14-day free trial today.

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