Business Process in BPM
The Business Process in Business Process Management (BPM) denotes a series of tasks that are carried out to ensure smooth operations of the company.
There are many internal processes such as HR onboarding, salary management, leave approvals, invoice processing, and purchase orders that should be done in a timely manner with precision so that the company can run without any slowdowns.
At times, organizations may choose to outsource this process due to limited resources but when you use workflow software and utilize the best automation solutions, it is much easier to get it done.
Business Process Examples
Here is a list of some common business process examples that a company can implement:
Procurement – the process of procurement in a business involves selecting vendors and establishing payment, negotiating to required price, and getting the purchasing supplies needed. Having a comprehensive procurement process will strengthen the vendor-supplier relationship. The well-documented workflow process will give help you devise cost-effective strategies, financial stability, and quality improvements.
Customer service – this is one of the best examples of business processes. The process includes investigating and addressing customer concerns. Having a well-defined business process for customer service can make you consistent and gains more customers.
Marketing – the marketing process in any enterprise includes the design, development, and launching of the product or service to the market. You can use business process tools to streamline marketing activities and automate marketing processes to increase conversion rates.
Project management – nowadays, more and more companies are utilizing project workflow tools to keep track of the project progress. You can simply automate project management using a business process tool like Cflow, which will enhance your productivity.
Product development – successful companies, develop products and services, which is itself a business process. But, when you have a business process specifically for product development, you can enhance the production quality, and provide tangible service-based products through effective conception and market research.
Client onboarding – new clients are the assets of a business, and welcoming them displays your organization’s level of professionalism, expertise, and courtesy. Having a comprehensive and documented onboarding process will ensure compliance and increases client satisfaction which will be helpful for future business growth.
Asset management – operation, maintenance, renewal, and disposition of assets is an integral part of organizational growth. When you streamline your asset management, it will help improve the potential of existing assets and reduces risk and cost. Also, having an asset management process will help identify and evaluate assets and timely removal of ghost assets in the organization.