Business Process Management Steps – Identify, Implement and Automate
Are you keen on managing your business processes? With so many great benefits attached to it, it wouldn’t be surprising if every business wants to get on the BPM bandwagon.
Successful BPM implementation requires an in-depth analysis of existing processes, identifying the areas that need improvement, creating/modifying workflows, and monitoring process outcomes. The analysis of existing processes helps identify the repetitive and recurrent steps that can be collaborated for better process efficiency.
Before doing so, these are the effective steps for BPM implementation that you should be aware of to make the most out of this process.
5 Steps For a Successful Business Process Management
#1 – Identify the bottlenecks
Go through processes and identify the one that delays delivery or causes chaos in your company
Design process workflow and assign stakeholders for each step. Taking a stroll through your office and talking to the employees will immediately give a good idea of how difficult or chaotic some of the processes are.
When you look deeper, it will be easier to identify that many of them have time-consuming processes or obstacles. People’s inefficiency and lack of digital access can also cause this situation.
#2 – Understand How Different Companies Handle it
Instead of immediately implementing a process, find how companies handle the same issue
Studying the industry and knowing how other companies, including your competitors, handle the situation gives you a perspective of how others solve similar problems. It can help you learn valuable lessons and avoid pitfalls when defining the business process flow.
For example, A workflow model is created to mimic the process outlining each step, condition, and stakeholder. This is fed into the BPM system. The use case scenario will identify practical difficulties before automating certain aspects of the process.
#3 – Find the Process that Needs Automation Immediately
Focus on what you need the most than the processes that you desire to be automated
Deploy the process in the runtime environment. Instead of simply focusing on the customer front, consider automating processes within your company that will impact handling deadlines and overall process quality. Appraise the employees on the working of the process and their roles.
A common mistake that most decision-makers will do is trying to automate multiple processes at once. Focus on where the most crucial pain points are and implement the business process step by step rather than trying to do them all at once.
#4 – Setup a Game Plan for this New Process Automation Implementation
Create a strategy to ensure the implementation is seamless and done through steps
Identify the metrics to track and monitor the progress at regular intervals. Understand how completely changing the way your company operates will impact your organization, your teams, and the morale of your employees. If it creates more chaos than streamlining, the entire purpose of implementing something new becomes void.
Empower your marketing, financial, IT, and other teams to help employees throughout this digital process automation so that the transition is seamlessly handled, one step at a time.
#5 – Handle Process Change and Measure its ROI
Everything from training and implementation up until ROI should be measured in the finale
Implementing, innovating, and automating isn’t where it ends. Optimize the process based on the feedback until there is significant operational efficiency.
As the leader or decision-maker in this entire process, you should help the employees get trained, learn, and handle process change. When it is handled with professional perfection, they will be inclined to adopt change better in the future.
Create an ROI measurement chart to ensure it inspires the top management to invest more in digital transformation as the world moves towards AI and cloud-based Big Data management as the next big thing.
A powerful business process management software such as Cflow can help you automate from one end to another while having total control over all the confidential data being handled.
Some organizations are skeptical about allowing their documents to be uploaded to the cloud due to data security concerns but that fear is unfounded as the cloud servers such as AWS and Azure have rock-solid security and Cflow sits on top of these cloud providers and can handle its security with assurance.
Business Process Management is the need of the hour and our software will help you achieve your targets and improve productivity every step of the way.