✨ IT Operations Workflow Management

Address Workloads by Implementing Automation for IT Operations

Enhance efficiency across all IT operation processes with our strategic automation solutions.

it operations cflow dashboard
Trusted by world’s leading brands
 : Brand Short Description Type Here.
 : Brand Short Description Type Here.
 : Brand Short Description Type Here.
 : Brand Short Description Type Here.
 : Brand Short Description Type Here.
 : Brand Short Description Type Here.

Gain visibility into IT Operations and Speedup Remediation with No Code Automation

Cflow empowers IT teams to gain deep visibility and align with organizational goals for high-impact work and on-time delivery. The intuitive dashboard in Cflow allows users to get a bird’s eye view into the status of multiple projects and adjust as per dependencies or scope changes on the fly.


Create simple or complex automated workflow systems for all IT business process.


Track status of IT service requests with automated alerts and notifications.


Automated routing of IT service requests enables timely review and approval.


Integrate with existing systems and communicate seamlessly with team members.

prioritize it request management

Plan and Prioritize IT Request Management

Simplify priorities and manage multiple projects with a clear line of sight.

Real time tracking

Automated alerts

Rule-based routing

Flexible workflows

Move Faster and Efficiently with Real-time Visibility

Informed Decisions

Real-time visibility for managing multiple projects and aligning with strategic initiatives.

informed decisions

Versatile Workflows

Build custom workflows for any team with flexible, no code workflow builder.

versatile workflows

Better Compliance

Standardize the way IT service requests are handled for policy compliance.

better compliance

Accelerate IT Request Resolution

Automated routing of IT service requests ensures accurate and timely review and approval of requests.

IT Service Request Management Processes

No code workflow automation simplifies complex IT workflows by eliminating redundancies and inaccuracies associated with manual processes. Our flexible automation platform gives your unprecedented control over IT service request management.

IT Help Desk

Handling IT help desk requests manually opens up room for errors and inconsistencies. Cflow automates the IT help desk management workflow, enabling teams to resolve tickets efficiently and quickly.

Incident management

Handling unplanned events or services and restoring the service to its operational state is critical for any business. Automating the incident management workflow brings flexibility and accelerates issue resolution and service restoration.

Asset Management

The asset management workflow is made of tasks that ensure that all assets are accounted for, deployed, maintained, upgraded and disposed when time comes. Automating asset management tasks saves time and effort, and also improves productivity.

Network Infrastructure Management

Managing the enterprise’s infrastructure and essential operations to ensure optimal performance is critical in any organization. Automating such a critical workflow ensures uninterrupted operations and improves process efficiencies.

Data Security

Maintaining stringent security protocols across all IT processes is mandatory in all organizations. Automating data security workflows facilitates clearer escalation paths, fast tracks root-cause analysis, and accelerates the resolution of any security breaches.

Access Management

Access management involves authentication, authorization, and auditing access to on-premise and cloud-based applications across the organization. Automating access management standardizes and streamlines the workflow.

What are Operations Workflows?

Operational workflows are process workflows that leverage real-time data analytics to give deeper insights for faster decision making. These workflows enable more structured, accurate, and effective decision making, compared to traditional methods that are based on outdated data or without data. Operational workflows also issue data alerts and other channels through which team members are alerted on time.

Operation workflows define the business process for managing account, user, and business partner user entities. The best example of operational workflows is automatic and accurate updation of CRM records with real-time product usage data. Users can get real-time insights into sales and marketing efforts, so that the teams can follow up with customers, adjust pricing, or engage new customers with up-to-date information. Operational workflows aid in task assignment, support processes, work order completion, project management, and quality analysis.

How do Operational Workflows help your Business?

Typical operational workflows are used to orchestrate certain facets of the cloud data warehouse. They are also used to standardize and streamline business processes within an organization. Operational workflows provide a centralized view of all concurrent work streams, help track progress against process milestones, and bring a new level of management oversight and control to operational processes. 

Operational workflows can enhance operational efficiency and control by giving stakeholders real-time status and eliminate manual information gathering. The efficiency of tasks can be significantly improved and focus can be shifted to urgent tasks with the help of operational workflows. Another area where operational workflows help businesses is by leveraging automated workflows in a flexible, centralized solution that can orchestrate the entire life cycle of any operational process. 

You can turn complex workflow processes into manageable electronic control sheets and easy-to-read dashboards with operational workflows. These workflows can also provide a centralized view of all asset servicing activities to clients in a customizable and user-friendly interface. 

Implementing Operational Workflows 

Owing to the scalability, accessibility, and speed that cloud data warehouses bring to business processes, more businesses are migrating their operations to the cloud. It comes as no surprise that companies use these data warehouses as their single source of truth for tracking all relevant business metrics. When businesses have robust operational workflows in place, teams can turn the data stored in data warehouses into actionable insights that help teams meet milestones, optimize internal processes, and achieve business outcomes. 

Companies have huge volumes of data and multiple data sources to pull information from, but they easily get lost in operational noise. Even if you have huge volumes of data, it is worthless if you are not able to extract meaningful and timely insights from it. The core of operational workflows and business process management is to be able to measure intently and take actions based on real-time analytics. 

Operational workflows enable businesses to keep track of what needs to be done, identify bottlenecks, and improve overall business performance.These workflows ensure that tasks are completed in the right sequence, with the right resources, and within the right time frame. Before implementing operational workflows, you need to analyze existing process workflows to identify areas of improvement. 

Workflow automation software like Cflow provides several process templates to create operational workflows. The visual workflow builder in Cflow allows users to create workflows within minutes without a single line of code. You simply have to drag-and-drop icons as per the type of process for which the workflow is being built, and the workflow is ready! 

Examples of Operational Workflows

There are several ways in which organizations can use operational workflows. There are too many potential opportunities where operational workflows can be used. One common example is syncing of data between finance and accounting teams, compiling user data, billing information, monthly recurring revenue, expenses, KPIs, etc. Here are some common examples where you can use operational workflows. 

  • Trigger an email whenever a customer abandons their cart midway through a purchase
  • Automatically populate the software with campaign insights for marketing teams
  • Update bids and budgets for advertising campaigns based on daily performance
  • Save or run or schedule API requests while importing CRM data

Let us take a look at common operational workflows in action. 

A/B Testing Campaign Management 

Operational workflows are extremely popular in marketing, especially when it comes to identifying gaps in the marketing strategy and the work actually being done. To understand better, let us consider the case of an A/B testing ad campaign for the company website. Using an operational workflow helps the marketing team gain insights into the performance of the campaign. Teams can easily identify campaigns that are clearly low on engagement and traffic in high-intent and high-potential demographics.

To test the effectiveness of the campaign, data can be automatically fetched from the data warehouse and synced with front-end marketing tools. Implementing operations manager software enables marketing teams to integrate the website, marketing tools, and marketing platforms together. 

Human resource management 

It is a well known fact that most of the HR processes are repetitive and time consuming, which makes operational workflows a good fit for automating HR processes. Take for example, the employee onboarding process where recruiters need to provide new hires access to applications and tools they need, send them feedback forms, and gather employee information. All these processes are potential candidates for operational onboarding workflows. 

Another HR process that is quite labor intensive is the recruitment process. Although not all the tasks in this process can be automated, tasks like sourcing hires, tracking time-to-fil, and pre-employment testing, can be automated to a large extent. 

How do you choose the right operational workflow platform?

Automating repeatable tasks saves time, frees up talented team members for high value work, and improves overall productivity of the process. You need to watch out for features like customizable workflows, real-time notifications and alerts, easy to use intuitive user interface, and real-time reports and analytics, while choosing the workflow automation software. Cflow provides all of these features and much more automation capabilities that elevate the performance of your business processes.

Frequently Asked Questions

Who can use no code workflow automation?

No code workflow automation is suitable for organizations of all sizes and types. The best part about no code workflow automation is that it can be used by citizen developers and those with technical background.

What is the advantage of automating IT operations?

For starters, automation of IT operations saves time and effort for the IT team. When repetitive tasks in IT workflows are automated, redundancies and inefficiencies are eliminated.

Is Cflow suitable for automating IT operations?

All data-intensive, repetitive, and predictive tasks in IT workflows that do not require human involvement can be automated by Cflow.

Do you need to write any code for automating IT workflows in Cflow?

The name says it all – Cflow is no code workflow automation solution that does not require any coding. The visual workflow builder in Cflow can be used for creating workflows for any type of process.

Have You Decided to Automate Your IT Operations?

  • Platform
  • Resources