Process Management

Office space is all about handling work in time, keeping employee activities in a streamlined manner, and ensuring client/ customer deliveries are done on time. All the three major aspects of every business are handled through process management.

After all, decision-makers and the top management are always after a predictable, automated environment to provide them the assurance that the tasks are being carried out. Process management is the long-standing answer to everyday office hurdles and to maintain quality, deliverance at the promised hour.

If you are looking forward to implementing and streamline office workflows, the first and foremost is to understand how process management is done. The process helps improve the quality of overall tasks being handled in one place while providing the guidelines required for employees to understand what is expected of them.

Beginner’s guide to Process Management

I) What is a Process?
II) Components of process
III) How to perform process management?
IV) Purpose of Process Management Systems
V) Important benefits of having a Process Management System

I) What is a Process?

A process is one of the easiest components that could be understood by anyone. A series of tasks will be combined into a major process that will sequentially be moved from one step to another. In order to make work more efficient, at times parallel tasks will also be handled so that both of them could meet at a juncture and combined to produce the desired end result.

A good process is the one which has dependencies, allocation, rules, flow chart, and checklists. When all these elements are combined to execute a single huge process and expressed in a visual format, it is the primary objective of any Process Management System (PMS) that you use.

They always have a specific start, endpoint and will have a direction prescribed by a series of yes or no answers that will help determine how work is handled. An overview of the process will also provide deep insight into the bottlenecks that could or would affect the product or service quality.

Besides, most project management and project management firms rely on process management because it is an essential tool that allows employees/ teams to coordinate with one another for completing the tasks they were assigned to in a productive manner.

II) Components of process

The first step is to commence the purpose of process management and it is time to start inputting all the ideas from different team members. It helps create a sense of participation and review the ideas so that the non-productive ones can be removed.

In a broader and easier to understand the context, the major components in process management includes,

1) Assignee
2) Assignor
3) Files, data or images involved
4) Alternative solutions to failed steps
5) Authority intervention
6) Quality control

Based on the nature of the industry, some of these steps may or may not be applicable. Every process should include the person-in-charge and the one assigning the task as the major elements. Every other aspect can be altered according to the project, industry, or the expected output quality from the organization’s decision-makers.

III) How to perform process management?

Process management is better streamlined with the help of using business process management software. The management work is often handled by the decision-makers but the employees are the sole users who use it on a daily basis to get their work done.

In another perspective, the management is a term referred to as an application of the system. For example, when management needs to pass an invoice or have to hire a new employee, the entire task can be handled on a platform. Software like Cflow comes into the picture point as it provides the guidelines necessary for employees to follow.

An advantage is irrespective of how experienced or not they are, they will still be able to work with minimal guidance from others. Every instruction to follow, documents to collect will be listed on the process management software for their convenience.

IV) Purpose of Process Management Systems

The purpose of a Process Management System is to make office life easier, streamlined, and much more productive with less to no confusion at any point. Such perfection is achieved with the help of timely notifications, and easier to understand graphical user interface, inboxes like feature to let people know what they should be doing next and permissions based on role.

It will be evident who handled the particular task at the said time which minimalizes the chance of an error. They will also have to take responsibility for both mistakes and credits that motivates employees to work harder, smarter in a constructive environment.

V) Important benefits of having a Process Management System

Retain projects better

A smart way to ensure even the most complex project is handled with the utmost professionalism. It secures the projects, decreases any delay in the release schedule, and let teammates know what their utmost priority should be.

Improved workflow management

With a Process Management System in the center, handling all types of workflows, and providing timely notifications, the way work is handled in any organization will be more precise and up to the point. Implementing new rules is easier than ever.

Access to the right information

Everyone in the team will not be able to access confidential files which help in compliance and reduce the chance of someone accidentally deleting it. Besides, role-based access ensures they are solely responsible for handling important documents and information which will not be shared with the rest of the team unless authorized.

Improve project deadlines and deliveries

When someone who is responsible for a file is not available in the team, it is easy to delegate the process to someone else. The system even though sounds trivial could significantly improve the efficiency in project deadlines and assured deliveries or in some cases, even earlier delivery that leads to better integrity with your clients.

Top Management can focus on business goals

Instead of using their valuable time on HR management and project deadlines, managers, team leaders, and decision-makers can better focus on customer management. It leads to more projects, the organization will be on a steady improvement rate and everything is made possible by Business Process Management Software.

Process management when done using the right software program can go a long way in making everyone productive, organized, and be able to respond to queries with strong data. Cflow – Business Process Management Software can probably bring about the much-needed change in your organizational procedure with a whole lot of additional benefits.