Businesses aim to improve their productivity and efficiency at every stage. Business performance depends on the efficiency of its processes. Organized and streamlined business processes ensure better and predictable business outcomes. Continuous business improvement starts with understanding business processes.
Strengthening the Lifeline of Businesses
Business processes are the lifeline of every business. Improving business process outcomes has a direct impact on the business bottom line. Business processes are classified as operational, supporting, and management processes.
Operational processes are part of the value chain of the business. These processes –
- Develop or create the final product or service delivered by the business
- Provide post-sales support and customer service
- Market the product or service
Supporting processes are those that are executed in the background. They do not contribute to revenue generation directly but enable the smooth functioning of business operations.
Management processes take care of the planning, monitoring, and coordination of processes. Ensuring that business targets and compliance requirements are met, and managing employee expectations are within the scope of management processes.
Well-defined business processes ensure optimal resource utilization and alignment of process outcomes with overall business goals.
How to make a process more efficient?
Streamlining business processes is key to improving business process efficiency. A process is made up of a series of repeatable tasks that are executed in a specific order to achieve an end goal. The process workflow describes the sequence in which tasks are executed. Streamlining business processes helps eliminate redundancies and ensures optimal resource utilization. Streamlining processes and procedures is the most effective way to improve operational efficiency and maximize profits.
Ways to Streamline Business Processes
How do you streamline your workflow? Analysis of existing process workflows is the first step and here are the major steps to streamline processes:
- Analysis of Existing Processes: A complete understanding of the existing processes helps streamline workflow effectively. The process workflow can be mapped through workflow diagrams that represent the task sequence, and dependencies between tasks. Documenting what is currently working well for the business helps in planning for future business expansions. Once an existing workflow is mapped, the loopholes, redundancies, and superfluous steps can be identified. A clear understanding of what works well and what isn’t working forms the basis for process improvement analysis.
- Optimizing Business Processes: Based on the understanding of existing processes, repetitive steps can be readily identified. Automating these repetitive steps speeds up the process, improves work process efficiency, and saves effort and time as well. It also increases employee satisfaction by enabling them to focus on strategic project-related work.
- Introducing New Processes: To improve business processes efficiency new processes need to be included in the existing workflows. Based on process review and understanding, the introduction of new processes may be required to improve business outcomes. Implementing new processes must be done after ensuring that all the employees are on the same page. Required training must also be provided to employees so that the changes are well received and implemented smoothly.
- Review and Documentation: Periodic review of the progress is needed to ensure that the process output is as expected. Proper documentation of the process changes and employee effort is a must for review and audit purposes.
Top 5 Benefits of Streamlining Business Processes
Streamlining business processes is an integral key to achieve your organizational goals. The more efficient the workflow process is, the more efficient your employees can be.
By streamlining your day-to-day processes using bpm software, you can witness significant improvement in operational efficiency. They help maintain the quality of work, automate repetitive tasks, increase team morale, and allow your workforce to focus on the core of their job.
Apart from these, there are some significant benefits when you streamline the process.
Time is precious! Make efficient use of your most important resource by streamlining the work that has to be carried out on a day-to-day basis.
Your employees no longer have to wait for approval from managers or the accounts team to get their queries approved. The respective units and authorized personnel will receive reminder notifications.
2. Cost efficiency
Long gone are the days when you have to print loads of paper and assign a clerk to transfer it to the next department. Everything is digital these days, and the workflow automation software will allow you to get work done with a minimal workforce. It is cost-efficient as it reduces paperwork, the investment made in expanding the workforce, and ensures there are no errors as all documents are processed digitally with maximum accuracy.
3. Better communication
With a centralized software program connecting employees, it is easier than ever to communicate with one another. Your employees no longer have to meet the Human Resource or the accounts team physically. They can quickly forward documents that need the manager’s perusal or get an invoice approval from the finance and accounting head. Streamlined communication saves time, avoids hassles, and ensures every member in different teams can seamlessly stay connected with one another.
4. Clear documentation
The advantage of doing digital things is that you can always save documents in the cloud, more convenient to access anytime, and has timestamps to categorize them. The workforce can no longer play the blame game, and everyone has to take individual responsibility for documents that need his or her timely attention. Any delayed invoices or documents that require a signature will automatically trigger alerts ensuring there is no delay. It also makes it easier to find if someone made an unauthorized change and to ensure the accuracy of data provided.
5. Identify bottlenecks
Every organization has a bottleneck which eventually leads to inaccuracy, slowed processes, and lack of automation for repetitive tasks. When you use software to streamline workflow, it is easier to identify the people, the team, or the process that has been a bottleneck all these years. You can choose to locate and fix them for the streamlined workflow process.