Workflow Automation Doesn’t Need Getting Rid of Legacy Systems

On an average basis, top management and senior people like CTOs and managers are intimidated by the idea of adopting a brand new technology. While there are redundancy and obstacles in sticking on to legacy methodologies, implementing workflow automation by replacing existing methods immediately is not an easy solution either. What if it completely destroys everything that is being done so far in an instant?

workflow automation concept

Fig: Workflow Automation Concept

The hundreds of employees in an organization are used to doing certain jobs using a specific method.

Disrupting their process can be done only when the top management is assured of the efficiency of workflow automation and its capability to handle the requirement of an industry.

A couple of interesting statistics about legacy systems before you upgrade:

  • 90% of the technology budget is consumed by legacy systems
  • Just 30% of employees are capable of adapting new technological advancements
  • 60% of customer dissatisfaction problems emerge due to slowdowns in the back office

*Survey conducted by Capgemini

Adopting Automation and Workflow Integration – One Step at a Time

Companies are used to handling work in a certain style. The employees have daily deadlines to adhere to and managers report directly to the decision-makers of the firm.

In many cases, these corporations are managed by a board of members and any inconsistency in the delivery, delayed orders or chaos in the production unit will be immediately taken into account.

The CEOs, CTOs and everyone in charge of handling the work are under constant pressure. They are expected to stay ahead of the competition by adopting newer technologies but should also focus on maintaining legacy systems.

The investment made in legacy systems in the past decade is huge, as no firm can afford to simply leave them all behind in an instant.

The concept of rip and replace isn’t how workflow automation should be adopted. The processes are designed to be handled in a specific way. They are also implemented based on existing software systems in place. Any minor change to the baseline process will affect the entire organization which will, in turn, have a strong impact on the end-user experience.

A dire need exists for a scalable workflow platform that supports automation and is a flexible SaaS solution that could be extended all the different teams that keep contributing to the organizational processes.

Implementing Workflow Automation

  1. Identify the processes where immediate changes are required and they are often crucial ones that the company can’t afford to mess up
  2. Choose the one process and focus on automating redundant parts while providing training for employees
  3. Instead of rip and replace method, split the process into multiple parts and bring them inside the workflow management software
  4. Educate employees on the power of the cloud, its easier accessibility and how it can help reduce errors at every point

When the entire issue of manual document handling and missed steps are eliminated, workflow automation becomes much more efficient.

Both employees and top management will benefit highly with this step by step implementation process.

A common step is to invest everything which raises the question of ROI whereas workflow automation when done in different stages can help bring in a technological improvement without the hassles involved in moving away from legacy systems.

Cflow can meet all these standards while being a reliable platform for your confidential work data and to connect employees from different teams.