An Introduction to Back Office Management Software
A back office management software is a platform designed from the ground up to better support your organization’s daily processes. While they may not be directly visible to your customers, they will still be able to experience the difference it makes.
The software can bring in an unprecedented level of efficiency to all major teams in your company including,
Back office Vs Front Office Management
Front office tasks are usually the face of a company everything related to marketing materials created, social media pages, advertisements for customer relationship management, promoting products and services among other things.
Back office tasks are the ones that act as a thrusting force for every front office task and they are supposed to be carried out very effectively. Even the slightest slowdown or mistakes committed will immediately reflect in the company’s front office efficiency.
Both back office and front office tasks can be streamlined using a workflow automation software to make it easier to manage customers, provide services, accept feedback and allow teams to communicate with one another without bottlenecking any major tasks.
What Can Back Office Management Software Do to Different Departments?
Accounting/ Finance – A series of niche software such as Intuit, Intacct, Mint and Outright help the finance team in an organization carry out expense tracking, auditing, tax management and amount disbursal. A common back office management software is required to streamline and connect them all, allowing your employees to operate at their full potential.
Human Resources – The HR department can choose from a range of ERP programs such as Paychex and Ceridian to manage payroll. A program named Dice helps recruitment while Journyx does timesheet tracking but you don’t have to use multiple software programs but rather a unified solution can help simplify the HR processes.
Project Management, Collaboration and Professional Services Automation (PSA) – Online project management is expected to be mandatory from customers and vendors in this age of the internet. By bringing PSA into your workflow processes, you can make it easier for the team members to collaborate, manage goals and automate wherever possible to save precious manpower. While software programs like Trello, Slack, and Skype do help in internal communication, the automation software will allow you to integrate them while being able to view documents in a cloud environment on any device.
Productivity Apps – A huge collection of great back office management and personal data management software have evolved in the recent past. With Evernote, you can easily take notes and share them while LastPass helps remember passwords or never remember them at all as it’s all saved online. MS Office Suite 365 is a more expensive solution while TripIt makes travel easier for your office executives.
Cflow – An All in One Back Office Software
Back office management software can either be split up into multiple programs for communication, uploading documents and approval process. A more viable and recommended alternative would go for an all in one software program as Cflow.
A software program designed for accounting, payroll or time management will have limited features whereas Cflow can empower your office with all the basic requirements and a couple of complex features to redirect the workforce’s efficiency towards the right direction.
When you implement Cflow, you can be assured that it takes care of every department’s need to bring data together to make decision making easier, notify managers of pending approvals, connect teammates with one another and provide an easier way to audit invoices or employee onboarding making it the ultimate back office management software you will ever need.