Human-centric BPM and its Features
Processes are the framework on which a business is built. The more optimized and streamlined business processes are, the higher will be the productivity. One of the most effective ways to improve business outcomes is to invest in a business process management (BPM) solution. A business process management system optimizes and streamlines process workflows by eliminating repetitive and redundant tasks. Businesses can choose from document-centric, integration-centric, and human-centric workflows as per their business requirements.
Introduction to Process Workflows and Business Process Management
Process workflows take the center stage for any business. The performance and efficiency of a business depend largely on the process workflows. The more organized and streamlined the processes are, the higher will be the business productivity. Implementing workflow automation software helps streamline business processes and eliminate redundancies. Understanding the process completely is an essential first step towards workflow software implementation. Once the process is mapped out, inherent bottlenecks and repetitive steps can be identified easily.
A business process management (BPM) solution helps run, measure, improve, and optimize business operations. Workflow management and BPM software together streamline business processes. BPM software integrates workflows with other applications, technologies, and systems. BPM brings together several processes and workflows for continuous business improvement.
The type of BPM varies in every business. BPM is classified into human-centric, document-centric, and integration-centric based on the purpose or the end result. Document-centric BPM is mostly used by procurement, accounting, law, and contract management businesses. The purpose is to create a document based on several inputs and multiple approvals from stakeholders.
Human-centric BPM is the most important type of BPM that businesses should pay close attention to. In any type or scale of business, humans play a pivotal role. Hence, controlling and managing human-centric processes enable smooth business operations.
Integration-centric BPM focuses on integrating the business software with other department-specific solutions. Integrating enterprise-wide systems ensures better connectivity and seamless data exchange.