When IT incidents occur, identifying the root cause is essential for preventing future occurrences. Without a structured root cause analysis (RCA) approval process, organizations risk incomplete investigations, delayed resolutions, and recurring issues. Manual RCA approvals are slow and inconsistent, often resulting in overlooked root causes. Without clear documentation, IT teams struggle to track past incidents and corrective actions. Cflow helps to automate Incident Root Cause Analysis Approvals, ensuring that investigations are reviewed, approved, and properly documented to enhance incident response and prevention strategies.