When a system failure, security breach, or critical event occurs, effective communication and escalation procedures ensure quick resolution and minimal downtime. Without structured approvals, incident reports may be delayed, miscommunicated, or fail to reach the right teams. Manually escalating incidents slows down resolution times and increases the risk of operational disruption. A structured approval process ensures that incident reports are reviewed, prioritized, and escalated based on severity. Cflow helps to automate Incident Communication and Escalation Approvals, ensuring that alerts reach the right decision-makers, escalation paths are followed, and responses are timely and effective.