Most stories start like this…or we should say startups and companies start at this point where the top management is unsure of adopting big things such as business process management or bpm, a dedicated HR and finance team among so many other teams.
After all, everything is just starting and you can implement them all at a later date when it has become a corporate right?
Totally wrong! Everything starts when you are still a startup company struggling to find customers and satisfy clients. After all, it takes months and years for a big brand to lose its name which has been built over the years but a smaller firm can easily lose it if they don’t plan accordingly.
How does a Typical Small Business or Startup work?
When the small business bpm is not in place, everything is handled by the small group of employees individually and as and when they please because there is no significant communication platform or guidelines to follow.
- Employees communicate through emails and it is easy to lose them in a pile of content
- They manually go to different sections
- A lot of employees wait in front of the manager’s door in order to get signature and approvals
- Bottlenecks are always there but no one will be able to recognize them
- Lack of communication and coordination between teams, however big or small they are
The Way a BPM Can Penetrate and Change Your Business
Instead of knowing too much about technical jargons, you can know a simple fact that BPM or business process management is all about getting rid of every other problem that has been affecting your efficiency and overall business reach. It will eventually affect the quality of customer service which is why adopting one quickly will help in the long run.
It is a known fact that BPM is not just for small business but it is also equally effective for large and medium business. The way it is implemented at an early stage will help build a strong foundation. If you think we are not serious or blabbering, start using a process management software for a week in its trial period and witness the difference.
1. Teaching Employees the Power of Streamlined, Automated Solutions
Introducing BPM for small business in your work culture will show employees a whole new world where they are updated with everything happening in the company, have complete knowledge of the overall process, avoid bottlenecks and will also know how to make timely decisions because of the vast information available in a unified platform.
2. Providing Employees the Big Picture
Knowing the big picture and organizational goals will encourage employees to contribute better. They will be more inclined to work and will also be able to make timely decisions.
3. Cutting Bottlenecks Out of the Picture
A lot of times managers and decision makers often don’t realize the fact that they become a bottleneck, whether they like to or not. This will help identify those areas where it needs to be improved and speed up things which will play a huge role in ensuring the end product or service reaches customers in time.
4. Create Communication Channels
The concept of using BPM for small business will soon open up new communication channels like never before. People in the office will be able to use the comments section on projects. They can send emails and automatic notifications will encourage everyone to make timely decisions. It also leads to easier file access and improved safety in an encrypted environment.
By successfully implement BPM into a small business, you can remove,
- Too many emails being sent back and forth
- Lots of excel files being left open without any coordination between them
- Lack of access to files as they are stored in individual computers
When business process management is introduced into any business, things fall in place and there is a much better understanding of what has to be done for the entire team. It helps in auditing, compliance and unifies the work.
Cflow is a BPM for small business designed to help streamline tasks and let everyone know what is happening in terms of processes, customer service and an overall understanding of the organization’s future goals.