IT Service Portfolio Management Approvals

Managing an IT service portfolio means keeping track of all the services your organization provides or plans to offer. This involves reviewing new service proposals, approving updates to existing services, and deciding when to retire outdated ones. The goal is to ensure that your IT services remain relevant, efficient, and aligned with your business strategy. When approvals are handled manually, the process often gets bogged down with delays. Requests can pile up, key documents might get misplaced, and it’s hard to know where a request stands. These inefficiencies can slow down service delivery, create frustration, and even lead to missed opportunities for improvement. Automating the approval process helps solve these problems. By creating clear workflows, automation ensures that requests go to the right people, progress is easy to track, and everyone stays informed. Decisions happen faster, with fewer errors or miscommunications. Plus, automation provides a clear record of every step, so you’ll always have an audit trail when you need it. With an automated system in place, your team can focus less on chasing approvals and more on delivering high-quality IT services that support your organization’s goals.