The volume of online purchases has risen exponentially, owing to the sheer convenience of online shopping. Customers expect cost advantages in the form of tax exemptions, sale offers and discounts from ecommerce companies. Tax exemptions can apply to a variety of transactions, from sales to no profits to sales to international customers. Any tax exemption needs to go through a review process to ensure that the exemption is valid and accurate documentation is provided to prove that the exemption is within the tax guidelines. When the volumes of online transactions are already high, imagine you have to go through each of the tax exemption approval manually! Sounds next to impossible. This is where workflow automation comes to the rescue. With the tax exemption process approval workflow automated, you do not have to worry about the effectiveness of the review process. A workflow automation platform like Cflow automatically reviews each tax exemption request as per preset business rules and routes it to the appropriate reviewer automatically.