Godrej Capital - Case Study

Introduction

Born out of the Godrej Group’s legacy, Godrej Capital aims at financing business dreams. Godrej Capital provides a host of loan options to choose from – home loans, business loans, commercial property loans, plot loans, and loans against property. Guided by the purpose of unlocking what is important to you through fast, fair, and flexible financing, Godrej Capital has lived up to the legacy of their parent company – Godrej Group of companies.

Challenge

The purchase orders and invoice approval processes at Godrej Capital were being carried out over emails and spreadsheets in an ad hoc manner. Manual approvals lacked the orderliness that was required for timely and accurate review and approval of purchase orders and invoices. PO and invoice approvals done via emails and spreadsheets was time consuming and it was difficult to track progress and identify bottlenecks. Inordinate delays in the approval of purchase orders and invoice approvals was affecting productivity of financial processes at Godrej Capital. They were looking for a solution that would streamline tasks and eliminate bottlenecks. 

Solution

After considering several workflow automation solutions, Godrej Capital chose Cflow for the robust automation features it brought to key business workflows. The entire purchase order (PO) approval process and invoice approval process was automated by the visual workflow builder in Cflow. Not even a single line of code was written for the automation, a simple drag-and-drop method was adopted for creating powerful workflows for approving POs and invoices. Workflow automation streamlined the PO processing to ensure that they were issued on time and invoices were also paid on time to vendors/suppliers. Impressed by the benefits Cflow brought to PO and Invoice approvals, Godrej Capital decided to automate another critical process, channel partner onboarding. Automating the channel partner onboarding process simplified and streamlined the partner onboarding at Godrej Capital.

Outcome

Once the purchase order and invoice approval processes were automated with Cflow, Godrej Capital was able to cut down the time for approval drastically. The bottlenecks in the process were easily identified and resolved before the process was affected. The productivity of the PO and invoice approval processes improved significantly after implementing workflow automation with Cflow. The channel partner onboarding process was also streamlined for faster and effective onboarding. 

Conclusion

Archaic PO and invoice approval processes at Godrej Capital were effectively automated with no code workflow automation solution from Cavintek. The visual workflow builder simplified the process greatly by eliminating task redundancies. Critical business processes at Godrej Capital were effectively automated by Cflow for better productivity and efficiency.  

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