Last Updated: August, 2025
Introduction
Cavintek is committed to protecting your privacy. This privacy policy details the manner in which we collect information relating to your visit to our website (https://www.cflowapps.com) and how we use it. By accessing our websites, you are consenting to the information collection and use procedures described in this privacy policy. If you do not agree to this privacy policy, do not use the Cavintek website, download any of the data from them or provide information to Cavintek or any affiliated entities by email or other means.
Information Collection
We collect information through contact forms, Google Analytics, Google G Suite, Microsoft Office 365, Calendly, and Zoho to provide better customer service to users. This includes first name, last name, phone numbers, email address and groups that users belong to. We store this personal information on Amazon Cloud Services. For the purposes of the General Data Protection Regulation (GDPR), Cavintek shall be the controller for the Collected Data – this means that Cavintek decides what Collected Data is processed and why.
Directly from you – On some of the pages, we may ask for personal information in order to provide you with a service or carry out a transaction. You are not required to provide this information and in case you do not, it will not be possible for us to provide you the requested service or transaction.
Automatically – We collect information about your visit to our sites, what pages you view and other actions taken within Cflowapps and Cavintek’s site. When you visit our site, a cookie may be placed on your machine or may be read if you have visited the site previously. Cookies are used to remember the information provided by you so that you do not have to fill it in again when you download the same product or any other Cavintek product. Cookies will be placed only for the specified purpose and your information will not be used otherwise. You have the option to disable cookies on your computer.
Information Use
We use your personal information for the following purposes:
- To ensure our site is relevant to your needs.
- To deliver services, such as newsletters, events, training or software, that you request or purchase.
- To help us create and publish content most relevant to you.
- To alert you to product upgrades, special offers, updated information, and other new services from Cavintek, if you so request.
We do not sell, rent, or lease our customer lists to third parties.
When collecting contact information that might be used to intimate you about our products and services, we will always give you the opportunity to opt-out of receiving such communications. Each e-mail we send includes an unsubscribe option allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within 10 business days.
Your personal information and other information related to your online activity at the Cavintek website will not be given to any outside organization for any purpose other than those below:
To Service Providers:
Cavintek hires other companies to provide services on our behalf, for instance, web hosting, processing transactions, and analyzing our websites. We provide these companies with only those parts of your information they require to deliver those services. These companies and their employees are prohibited from using that personal information for any other purpose.
To Compliance:
In case of legal compliance, with regard to certain transactions, we may disclose some or all of your information to financial institutions, government entities or other entities involved in legal compliance administration.
We will provide access to your personal data stored by us at any time. If you wish, you will receive it in a structured, commonly used and readable format. We will be happy to correct, edit, limit, or delete your personal data at your request, provided that no statutory storage requirements are in conflict, or forward it to another responsible office. If your personal data stored with us has been processed incorrectly, out of date, or unlawfully, you can restrict its processing by us. Finally, you may change or revoke your consent to the processing of your personal information at any time with future effect. To contact us for any of these concerns, please email us at info[at]cavintek.com. Our legal basis for the disclosure, correction, deletion, limitation of processing and data transmission is the respective request of the data subject.
You have the right to complain about the improper processing of your personal data (such as collection, storage, modification, transfer, deletion, etc.) by emailing us at info[at]cavintek.com.
Others:
Certain information may be shared with our partners only for purposes described in ‘Information Use’ above. For example, if you request that a salesperson contact you, we may pass your request to a local reseller partner, if that is appropriate.
California Residents: Your Data Privacy Rights:
To deliver Cflow’s workflow automation services, we collect limited categories of personal information as permitted under the California Consumer Privacy Act (CCPA). This includes contact details such as your name, company name, phone number, and email address. We also collect technical identifiers like your IP address, browser type, and device information. Additionally, usage data such as workflow activity logs and user interactions within the platform may be recorded.
We use this information to operate and maintain the Cflow platform, communicate with you regarding your account or service updates, and provide timely support. It also helps us enforce platform security and ensure compliance. Aggregated data insights allow us to enhance performance and deliver a better user experience.
Some of this data may be shared with third-party service providers, such as hosting services, analytics tools, and email delivery platforms, strictly for operational purposes. We do not sell your personal information, nor do we share it for cross-context behavioral advertising.
Cflow does not use your personal data for third-party targeted advertising or behavioral profiling. However, we may use web analytics tools such as Google Analytics to understand how users interact with our website in aggregate.
Understanding Your Rights Under CCPA:
As a California resident, you have the right to know what personal information we collect, how it is used, and with whom it is shared. You may request removal of your personal data from our systems.
Cflow does not collect or use sensitive personal information in a way that triggers the need for a “Limit Use” option under the CCPA. We also do not offer financial incentives in exchange for your personal information.
Data Retention Practices:
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable laws.
Changes to this Policy:
Cavintek reserves the right to update this privacy policy from time to time. We encourage you to periodically review this privacy policy to stay informed about our policies on the information we collect. Your use of our products and services constitutes your agreement to this privacy policy and any updates.
Contact Us
If you have questions regarding our Privacy policy and/or our general practices, please contact us at info@cavintek.com.
