Logistics operations involve considerable coordination and management of various transportation and customs processes. These tasks are usually handled by freight forwarders. Choosing the freight forwarder for logistics operations needs to be done after considerable review of operational requirements and matching them against the features of the freight forwarder. When the selection approval process is carried out via traditional manual means, the chances of delays and making suboptimal choices are more. Automating the workflow for freight forwarder selection helps overcome these challenges by streamlining the process and stripping it of redundancies. Important information pertaining to freight forwarders is gathered and submitted to appropriate reviewers for approval automatically. The risk of misinformation or delayed approvals is eliminated in automated workflows. Automated workflows in Cflow also allow real-time visibility into the status of requests to all stakeholders.